Lauren McCall

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  • Returns & Exchanges

    Return Policy: We accept all returns within 10000 hours with a valid receipt.  All items must be fully sealed and un-used and you'll need to cover the return shipping costs.  Most returns are proce...

  • Ingredient Lists

    Here is a full ingredient list for all of our products Product  Ingredients Lilac Soap Lilacs Water  Glycerin  Lye  Other soapy things Lilac Candle Lilacs Soy Wax  Other candle-y thing...

  • Sourcing Credentials

    Lauren's Lilac Shop is: Fair Trade certified with all ethically sourced lilacs and associated goods.  Organic (it's grown by hand in Lauren's very own backyard). Biodynamic (I don't really know wh...

  • Sourcing FAQs

    You're probably here because you want to know how we source all the things in our products.     Question: Where do your lilac's come from? Answer: All our Lilac's come from Lauren's backyard.    Qu...

  • International Shipping Destinations

    Lauren's Lilac's ships to the following countries: Australia New Zealand (domestic) United States of America  Netherlands United Kingdom  Spain  If you'd like to place an order to an internationa...

  • Domestic & International Shipping Providers

    Hello Y'all,  Here at Lauren's Lilac's we use the following shipping companies for all New Zealand shipping: 1) NZ Couriers  2) NZ Post  3) NZ Horses & Courses  4) NZ Track & Field Teams    We also...

  • Tracking

    Hello Y'all!  The following will answer all your questions about tracking for all Lauren's Lilac's products.     xxx yyy go here here here    If you still have questions or need help, either use ou...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...